Shipping information
Orders are shipped with different carriers depending on shipping country and are insured against theft and accidental damage. Standard Delivery in Denmark is FREE SHIPPING, and you’ll receive your delivery within 2 working days.

Please notice that most of our products are made to order. The estimated delivery time of your order will be the time we need to make the product plus the shipping time.

Standard Delivery is 300 DKK to the following European countries: Austria, Belgium, Bulgaria, Czech Republic, Croatia, Cyprus (South Cyprus only), Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

Standard Delivery Outside EU is 500 DKK. Warning to countries outside the EU, the prices are incl. danish tax but local VAT and customs duties will be charged by the customer and the total amount can increase. By ordering to countries outside EU you accept to pay for the local VAT / customs and fees.

When do you ship my order?
Once you receive a confirmation to your mail, that indicates that the order has been fulfilled, we will ship your order. The estimated shipping time is 2-7 business days. Pre-orders will be shipped in accordance with the release date. 

Has my order been shipped?
You will get a confirmation by e-mail by e-mail once the order has been shipped. The estimated delivery time is 2-7 business days, that is excluding weekends and holidays. 
NB. Please note that some e-mail clients have heavy spam-filters. Please check your spamfilter before contacting us.

Where is the tracking number?
Once your order has been fulfilled and collected by our carrier you will receive a tracking number by email. If you can’t locate your tracking number, then contact us at:

My shipment is delayed
In the case that your shipment is delayed due to force majeure or other independent reasons from HAFNIUM, then we ask for your patience. Usually there is little we can do to help within a short time frame or to hasten the delivery. If your shipment is late more than 10 days, please contact us and we will investigate the mistake.